How to deactivate, close or delete FCMB Mobile app and Internet banking Account

First City Monument Bank (FCMB) is a leading Nigerian bank with a strong presence in retail and corporate banking, wealth management, investment banking, and insurance. FCMB is committed to providing its customers with innovative and convenient banking solutions, and the FCMB Mobile App is a testament to this commitment.

The FCMB Mobile App is a mobile banking platform that allows customers to manage their finances from anywhere in the world.

The FCMB Mobile App is available for free download on the App Store and Google Play. To use the app, you will need to have an FCMB account and be registered for online banking.

The FCMB Mobile App is a convenient and secure way to manage your FCMB accounts on the go. With the app, you can:

Check account balances and transaction history
Transfer funds between your FCMB accounts
Pay bills and make payments
Apply for loans and other products
Manage your debit and credit cards
Contact FCMB Customer Service.

Why You May Want to deactivate, close or delete FCMB Mobile app and Internet banking Account

There are several reasons why you might want to deactivate, close or delete your FCMB Mobile app and internet banking account. Some of the reasons include:

Security: If you are concerned about the security of your online banking information, you may want to deactivate or close your account. This can help to protect your personal and financial information from hackers and other unauthorized individuals.
Convenience: If you no longer use your FCMB Mobile app or internet banking account, you may want to deactivate or delete it to free up space on your device. This can also help to simplify your online life and make it easier to manage your finances.
Switching banks: If you are switching banks, you will need to deactivate or close your FCMB Mobile app and internet banking account. This is because you will no longer be able to access your FCMB account information through these channels.
Protecting your identity: If you have been the victim of identity theft, you may want to close your FCMB account in order to prevent the thief from accessing your personal information and financial data.
Preventing unauthorized access: If you have lost your phone or believe that your account has been compromised, you may want to deactivate or close your account in order to prevent unauthorized access.

How to deactivate, close or delete FCMB Mobile app and Internet banking Account

Closing, deactivating, or deleting your FCMB mobile app and internet banking account requires careful adherence to the following steps:

Before you contact FCMB customer care, gather all your important account information. This includes your account number, your full name, the phone number linked to your account, and any other details they might need.
FCMB provides different ways to get in touch with them, like phone calls, emails, and live chats. You can easily find their contact details on their official website or mobile app. Pick the method that you find most convenient and comfortable.
To keep your account safe, FCMB's customer care team will need to confirm that you are the rightful account holder. They might ask you security questions or request specific account-related details. It's a step to ensure your account doesn't fall into the wrong hands.
When you reach out to FCMB, clearly express your desire to close or deactivate your mobile app and internet banking account. Be patient while the customer care representative processes your request. They will guide you through the necessary steps.
After making your request, wait for a few days. If you haven't received confirmation, it's a good idea to follow up. This ensures that your account closure or deactivation has been successfully completed, providing you with peace of mind.

ALSO

Use the FCMB website or mobile app to locate the nearest branch. Check their opening hours so you can plan your visit accordingly.
For safety and easy processing, carry your ID documents like a passport or driver’s license. The bank might need these to confirm your identity.
When you reach the branch, go to the customer service desk. Tell them you want to close or deactivate your mobile app and internet banking account. The bank officer will help you through the steps.
To proceed, provide your account number, full name, and registered phone number. This ensures they are deactivating the right account.
After you make the request, the bank might need up to 24 hours to close your account. Be patient and wait for their confirmation that the account has been successfully closed.

FAQS

How can I reactivate my FCMB mobile app?

Log on to FCMBOnline personal version and click on the “Utilities” menu.
Select “FCMBOnline Mobile Token”.
Click on “Process Request” to reactivate.
If successful, the platform displays “Token Reactivation Successful” without any charge with the following reactivation details displayed.

How Do I Register On The FCMB Mobile App?

For Existing Users:

If you already have Internet Banking or an FCMB Mobile Plus profile, just log in using your existing username and password.

For New Users:

Download the App: First, download the FCMB Mobile App if you haven't already. You can do this from your app store.
Sign Up: Open the app and click on "Sign Up."
I have an FCMB Account: Choose the option that says, "I have an FCMB Account."
Enter Account Details: Provide your account number and confirm your account name.
Card Details: Enter the first 5 and last 4 digits of your card PAN (Primary Account Number). Then, enter your card PIN. Alternatively, you can choose "Get OTP" and enter the OTP sent to your registered mobile number.
Create Transaction PIN: Set up a secure Transaction PIN.
Referral Code (Optional): If you have a referral code, you can enter it, but this step is optional.

How do I block FCMB mobile banking?

To secure your USSD profile or bank account, dial *329*911# from ANY mobile phone number. Choose option 1 to block your USSD Account or option 2 to block your Bank Account. Follow the prompts to enter your Mobile Number or Bank Account Number.

How can I deactivate, close, or delete my FCMB Mobile app and internet banking account?

To deactivate, close, or delete your FCMB Mobile app and internet banking account, you will need to contact FCMB customer service. You can do this by phone, email, or chat.

How long will it take to deactivate, close, or delete my FCMB Mobile app and internet banking account?

It should take no more than a few days to deactivate, close, or delete your FCMB Mobile app and internet banking account.

Conclusion

As an FCMB customer, you have the option to deactivate, close, or delete your online banking account. If you choose to do so, this blog post has explained everything. Feel free to drop your comments.