How to deactivate, close or delete GTB Mobile app and Internet banking Account

GTBank Mobile App and Internet Banking are two digital banking platforms offered by Guaranty Trust Bank (GTBank), a leading financial institution in Nigeria. These platforms provide convenient and secure access to a wide range of banking services, allowing users to manage their finances anytime, anywhere.

The GTBank Mobile App is a user-friendly application that can be downloaded for free on Android and iOS devices. It offers a comprehensive suite of banking features, including:

GTBank Mobile App and Internet Banking are secure and convenient platforms that allow you to manage your finances from anywhere in the world. With these platforms, you can:

• Check account balances and transaction history
• Transfer funds between GTBank accounts
• Pay bills and top up prepaid airtime and data
• Apply for loans and other financial products
• Set up automatic bill payments and standing orders
• Manage investments and portfolios
• Contact GTBank customer service

To use GTBank Mobile App or Internet Banking, customers need to have a GTBank account and be registered for the service. They can register for the service at any GTBank branch or online.

Situations may arise where you no longer require these services, necessitating the deactivation, closure, or deletion of your GTBank Mobile App and Internet Banking account.

This blog post will cover How to deactivate, close or delete GTB Mobile app and Internet banking Account.

Why You May Want to deactivate, close or delete GTB Mobile app and Internet banking Account

There are several reasons why you might want to deactivate, close, or delete your GTBank Mobile App and Internet Banking account. Here are a few of the most common:

• You no longer use these services. If you have switched to a different bank or no longer need online banking services, you may want to deactivate or close your account.
• You are concerned about security. If you are concerned about the security of your GTBank Mobile App or Internet Banking account, you may want to deactivate or close it.
• You want to protect your privacy. If you are concerned about your privacy, you may want to delete your GTBank Mobile App and Internet Banking account.
• You are having technical difficulties. If you are having technical difficulties with your GTBank Mobile App or Internet Banking account, you may want to deactivate or close it until the issues are resolved.

How to Deactivate, Close, or Delete Your GTBank Mobile App and Internet Banking Account  

To deactivate, close, or delete your GTB Mobile app and Internet banking account, follow these simple steps:

First, log into your GTB Mobile app or Internet banking using your UserID, Account Number, Phone Number, or Email, along with your password to securely access your account.

After logging in, go to the "self-service" section. Here, you'll find various options to manage your account settings.

Within the self-service section, find and click on the "Account Switch Off/On" option. This is where you can disable your GTB Mobile app and Internet banking account.

Choose the duration for the account closure. Set the "date from" when the account should be blocked and the "date to" when the closure will be automatically lifted. This feature allows you to control your account's accessibility.

For added security, provide your secret question answer. This ensures that you are the authorized account holder making the request.

Click on the submit button to request the account block. Confirm your decision to finalize the process.

Alternatively, you can also block your GTB account by using GTBbank’s self-service portal, following a similar process with easy-to-follow instructions.

How to Deactivate Your GTBank Account Using USSD Code

• Dial the USSD code *737*51*74# on your phone.
• Enter the phone number registered to your GTBank account.
• Enter your 737 PIN.
• Your GTBank account will be promptly blocked.
• This will restrict all debit transactions and transfers on your account.

How to reactivate your GTB mobile app and internet banking account

To reactivate your GTB mobile app and internet banking account, follow these easy steps:

• Dial *737*11# on your phone.
• Enter your BVN and press 1 to continue.
• A fee of NGN 100 will be deducted from your GTB account to reactivate.
• Follow the prompts to complete the reactivation process.

FAQS

How do I block GTB mobile app?

To lock your account for free, all you need to do is dial *737*51*74# from any mobile number in Nigeria.

How do I close my GTBank account?

Go to the nearest GTBank branch and talk to a customer service representative. Tell them that you want to close your account. They may try to talk you out of it

How do I reactivate my GTBank account?

• Fill out a dormant account reactivation form.
• Provide a recent utility bill (issued within the last 3 months) if your address has changed.
• Show a valid means of identification (such as a passport, driver's license, voter's card, or national ID card).

Can I use two accounts on my GTWorld app?

No, you cannot use two accounts on your GTWorld app at the same time. The GTWorld app is designed to be used with a single account. If you have multiple GTBank accounts, you will need to use a different device or log out of your current account to switch to another account. 

What can I do with my GTBank Mobile App or Internet Banking account?

You can use your GTBank Mobile App or Internet Banking account to check your account balances, transfer funds, pay bills, buy airtime and data, apply for loans, and generate account statements.

Conclusion

GTBank Mobile App and Internet Banking are convenient and secure platforms that allow GTBank customers to manage their finances from anywhere in the world. In this blog post, we have provided comprehensive instructions on how to deactivate, close, or delete your GTBank Mobile App and Internet Banking account. 

We have also covered frequently asked questions to help you get the most out of these services.

If you have any questions or concerns, please drop it below.