How to deactivate, close or delete Union Bank Mobile app and Internet banking Account

Union Bank is a Nigerian multinational commercial bank headquartered in Lagos. It is one of the largest commercial banks in Nigeria and has a network of over 300 branches and ATMs across the country. The bank offers a wide range of financial products and services to individuals, businesses, and corporations. Union Bank has also expanded into other African markets, with a presence in Ghana, Cameroon, Togo, and Benin.

The Union Bank Mobile app is a mobile banking application that allows Union Bank customers to access their accounts, transfer funds, pay bills, and purchase airtime and data. The app is available for download on iOS and Android devices.

Here are some of the features of the Union Bank Mobile app:

• Account Summary: View your account balances, transactions, and statements.
• Fund Transfers: Transfer funds between your Union Bank accounts and to other banks in Nigeria.
• Bill Payments: Pay your bills for utilities, subscriptions, and other services.
• Airtime and Data Purchase: Purchase airtime and data for your mobile phone.
• ATM Locator: Find Union Bank ATMs near your location.
• Customer Support: Contact Union Bank customer support for assistance.

Reasons You May Consider to deactivate, close or delete Union Bank Mobile app and Internet banking Account

There are a number of reasons why you might consider deactivating, closing, or deleting your Union Bank Mobile app and Internet banking Account, they include:

• You no longer use the Union Bank Mobile app or Internet banking: If you have switched to a different bank or no longer need to use online banking, you can deactivate or delete your account to prevent unauthorized access.
• You are concerned about security: Online banking can be a target for hackers, so you may choose to deactivate or delete your account if you are concerned about your personal information being stolen.
• Customer service: If you are unhappy with the customer service that you have received from Union Bank, you may want to deactivate or close your account and switch to a bank that has better customer service.
• To protect yourself from phishing scams: Phishing scams often target online banking users. Deactivating or closing your Union Bank Mobile app and Internet banking account can help protect you from these scams.

How to deactivate, close or delete Union Bank Mobile app and Internet banking Account

To deactivate, close, or delete your Union Bank mobile app and Internet banking account, follow these steps:

Via Email:

• Open your email and address a message to Union Bank's customer support team.
• Politely express your intention to deactivate, close, or delete your accounts.
• Include personal information like your full name, account number, and any identifiers the bank requires for verification.
• Clearly state your request for either mobile app deactivation, internet banking closure, or both.
• Wait for the bank's response to confirm your request and ensure successful closure.

Visiting the Bank:

• Visit your nearest Union Bank branch during operating hours.
• Bring identification documents like your government-issued ID or passport for verification.
• Inform the bank representative about your desire to deactivate, close, or delete your accounts.
• Follow the representative's guidance and fill out any necessary account closure forms provided, specifying your account details and reason for closure (if required).
• Submit the form for processing, ensuring your account closure request is duly processed.

FAQS

How do I deregister Union Bank mobile App?

You can deregister the Union Bank mobile app from your smartphone or tablet by following these steps:

• Open the Union Bank mobile app.
• Go to the Settings or Profile section.
• Locate the "Deregister App" or "Delete App" option.
• Enter your account details and verification codes as prompted.
• Review the deregistration confirmation message and proceed with the deregistration process.
• Once the deregistration is complete, you will receive a confirmation message.
• Uninstall the Union Bank mobile app from your device.

How to deactivate online banking UnionBank?

To terminate your registration in UnionBank Online, submit a request through our Customer Service. You will allow the bank ten (10) banking days to process your request. Once processed, you will lose access to your Account(s) on UnionBank Online.

Can I deactivate my mobile banking?

To deactivate your mobile banking service, you must submit a written application to the specific branch.

How do I delete my union account?

To completely sever ties with Union Bank, you'll need to close your account. This involves visiting a Union Bank branch and completing the necessary paperwork. It's advisable to inform the bank representative of your intention to deregister the Union Bank mobile app and deactivate online banking prior to closing your account.

What are the fees associated with deactivating, closing, or deleting my Union Bank Mobile app and Internet banking Account?

There are no fees associated with deactivating, closing, or deleting your Union Bank Mobile app and Internet banking Account.

How long will it take to deactivate, close, or delete my Union Bank Mobile app and Internet banking Account?

It should only take a few minutes to deactivate, close, or delete your Union Bank Mobile app and Internet banking Account. However, it may take longer to close your Union Bank account if you have outstanding balances or debts.

What if I change my mind and want to reactivate my Union Bank Mobile app and Internet banking account?

You can reactivate your Union Bank Mobile app and Internet banking account by visiting a Union Bank branch or calling Union Bank customer service. However, you may not be able to reactivate your account if it has been closed for more than 90 days.

Conclusion

Deactivating, closing, or deleting your Union Bank Mobile app and Internet banking Account can be a straightforward process if you follow the steps outlined in this guide. If you have any doubts or questions, don't hesitate to reach out to Union Bank customer service for assistance, or you can drop your comments below.