MoniePoint Customer Care: Phone Number, Whatsapp Number, Email Address and MoniePoint Contact Address

MoniePoint is a leading financial technology company that offers convenient and reliable digital financial services in Nigeria. With its vast network of agents and modern banking infrastructure.

MoniePoint provides users with various financial solutions. As part of its commitment to customer satisfaction, MoniePoint has established a robust customer care system to assist users with their inquiries, concerns, and feedback.

This article will provide you with detailed information on how to contact MoniePoint's customer care team through various channels.

What is MoniePoint?

MoniePoint is a financial technology company that enables users to perform a wide range of financial transactions conveniently. From cash deposits and withdrawals to bill payments and fund transfers.

MoniePoint's services are accessible through its extensive agent network. These agents serve as physical touchpoints for customers, offering assistance with transactions and addressing any issues that may arise.

Customers can contact MoniePoint's customer service team via a variety of means. These channels are intended to cater to various preferences while also providing ease to users.

MoniePoint Customer Care Phone Number

To reach MoniePoint's customer care via phone, you can dial their dedicated customer care phone number. The phone number is staffed by trained representatives who are equipped to handle various inquiries, complaints, and requests for assistance. By calling this number, users can directly speak with a customer care representative and receive real-time support.

To reach MoniePoint's customer care via phone, you can dial 01 888 9990

MoniePoint Customer Care Whatsapp Number

For users who prefer instant messaging, MoniePoint currently do not seem to have a WhatsApp number, and you must be careful on whatsapp to avoid falling for scams from those who claim to be MoniePoint agents.

MoniePoint Customer Care Email Address

MoniePoint also provides an email address for customers to contact their customer care team. Users can compose an email detailing their inquiries, issues, or feedback and send it to the designated email address. The customer care team will review the email and respond with the necessary assistance or information.

You can email them via [email protected]

MoniePoint Contact Address

In addition to digital channels, MoniePoint has a physical contact address where customers can reach out for assistance. This option is particularly useful for individuals who prefer face-to-face interactions or need in-person support. The contact address allows customers to visit MoniePoint's office and directly communicate with the customer care representatives.

MoniePoint Head Office is

Oyo-Ibadan Road,


Ilora, Oyo.

They also have offices in the following states:

        Abia: 3rd-floor slot building, 1 ohafia street

        Abuja: No 22, Ajase Street, Wuse 2, Abuja Municipal Area Council.

        Adamawa: Mubi Road Beside First Bank Jimeta

        Akwa Ibom: No 2, Ikot Ekpene Road, Uyo

        Bauchi: 5 Banks Rd, 740222, Bauchi

        Bayelsa: 31 imbi road Amarata Yenagoa Bayelsa state

        Benue: 73, Iorcha Ayu Road, Wurukum, Makurdi

        Cross River: 25/27 murtala Muhammad highway, calabar municipal

        Delta: 255 Warri-Patani Road

        Edo: 53 Mission Rd, Use 300102, Benin City

        Ekiti: Ago Plaza, Along Oba Aldesannmi way, Ajilosun, Ado-Ekiti, Ekiti state

        Enugu: 2B O'Connor St, Achara 400102, Enugu

        Gombe: Adamu Fura House, Adjacent Ecobank , Bui Road, Gombe

        Imo: 27 Kagha street, Owerri

        Jigawa: Hadejia LG Maje Road, Nguru Road

        Kaduna: No. 16 Muhammadu Buhari Way, adjacent to Bank of Industry, City Centre 802125, Kaduna, Nigeria

        Kano: 29 Sokoto RdNassarawa 700213, Kano

        Katsina: Kurfi House No.193 2nd Floor. IBB Way, Katsina

        Kogi: Obason plaza opposite IDRINANA HOTEL phase 2 Lokoja Kogi State

        Kwara: 14, Station road G.R.A , Ilorin

        Lagos East 2: Blossom J Mall, Km 37 lekki Epe Exp. Ibeju lekki , Lagos

        Lagos west: 86 Allen Avenue

        Nasarawa: Beside presidential lodge off shendam road,lafia Nassarawa state.

        Niger: Turke house, before FRSC

        Ogun: Moyo House, Beside Ibara Police station, Omida, Abeokuta

        Ondo: No 40 Suit A,2nd Floor, beside First Baptist Church, Oba-Adesida Road, Akure.

        Osun: 53, Station Road, Ola Adura Plastic Building, Osogbo, Osun State

        Oyo: 42, Keneth Dike way, Secretariat Rd, OGC building, Favos junction, Bodija Ibadan

        Plateau: 5 Bauchi Rd, Jos

        Rivers: Oklen Suites. N0 1 Evo Road, GRA phase 2, Port Harcourt.

        Sokoto: Beside Fire Service Station Arkilla lowcost Sokoto state

        Taraba: 2nd floor HANNY’S opposite Jalingo main motor park along Jalingo-Yola road

        Zamfara: Trust fund house by U.B.A Kantin Daji, Gusau. Zamfara state.

Frequently Asked Questions (FAQs)

What is Moniepoint official email address?

 MoniePoint customer care email address is [email protected]

How do I chat with Moniepoint customer care?

MoniePoint's customer care can be contacted through their phone number, email address, or by visiting their contact address.

Where is the headquarters of Moniepoint?

The headquarters of MoniePoint is located in Oyo-Ibadan Road, Idi-Agba, Ilora, Oyo State Nigeria.

Which bank owns Moniepoint POS?

MoniePoint POS is under the ownership of TeamApt's banking arm, which was founded by Tosin Eniolorunda. It serves as a comprehensive business solution, offering a wide range of services that ensure efficient and accessible last-mile banking service delivery.

Who is the MD CEO of Moniepoint?

MoniePoint Inc, previously known as TeamApt Inc, is a fintech company established in 2015 by Tosin Eniolorunda and Felix Ike. The company's primary objective is to offer tailored financial solutions specifically designed for businesses.

Who is the CEO of Moniepoint POS?

MoniePoint Inc  is a fintech company established in 2015 by Tosin Eniolorunda and Felix Ike. The company's primary objective is to offer tailored financial solutions specifically designed for businesses.

How much is Moniepoint atm card?

To get the MoniePoint ATM Card, you have to pay N1,500 to cover both the logistics and issuance fee.

How many Moniepoint agents are in Nigeria?

Since its launch in 2019, MoniePoint, developed by TeamApt, has made significant strides and emerged as Nigeria's largest agency banking platform. With a widespread presence, it boasts an extensive network of approximately 200,000 agents spanning the entire nation.

How much is Moniepoint POS in Nigeria?

To acquire the MoniePoint POS, a payment of N21,500 is required according to the MoniePoint official website.


MoniePoint prioritizes customer satisfaction by providing a big customer care system. Through various channels such as phone number, email address, and physical contact address, users can easily reach out to MoniePoint's customer care team for assistance, inquiries, or feedback.

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