Forgot my GTB Mobile app and Internet banking Password and Pin - How to Reset, Change and Recover GTB Mobile app and Internet banking Password

GTB Mobile app and Internet banking are electronic banking services offered by Guaranty Trust Bank (GTB). They allow customers to access their bank accounts and manage their finances from anywhere in the world, using a mobile device or computer.

GTB Mobile app and Internet banking are both secure and convenient ways to bank. Customers can use their fingerprint or face ID to log in to the app, and all transactions are encrypted to protect customer data.

To get started with GTB Mobile app or Internet banking, customers must have a GTB bank account. Once they have an account, they can register for the service online or at a GTB branch.

Do you have a GTB Mobile app or Internet banking account? If you do, then you know how convenient it can be to access your bank account and manage your finances from anywhere in the world. But, what happens if you forget your password or PIN?

In this blog post, we'll show you how to reset, change, and recover your GTB Mobile app and Internet banking password and PIN easily. 

Features and Benefits of GTB Mobile app and Internet banking

The GTB Mobile app and Internet banking offer a wide range of features to help customers manage their finances. Some of the key features include:

• Account management: Customers can check their account balances, transaction history, and statements. They can also open new accounts and close existing ones.
• Funds transfer: Customers can transfer money between their own accounts, to other GTB accounts, and to accounts at other banks in Nigeria and abroad.
• Bill payments: Customers can pay their utility bills, cable TV bills, internet bills, and other bills directly from the app or website.
• Airtime and data purchase: Customers can purchase airtime and data for themselves and others.
• Card management: Customers can block and unblock their debit cards, set spending limits, and request new cards.
• Customer service: Customers can contact GTB customer service directly through the app or website.
• Order, confirm, and cancel checks.
• Pay your US visa fee.
• Book flight tickets on British Airways/Iberia, Alitalia Airlines, Lufthansa German Airlines, Delta Air Lines, or Aviareps-Afriqiyah Airways.
• Transfer foreign currencies (USD, GBP, or EUR) from your domiciliary account to anyone in the world.
• Change your password and update your personal details.

GTB Mobile app and Internet banking give you:

• Access your account(s) from anywhere in the world.
• Monitor your account activity 24/7.
• Conduct banking transactions from the comfort of your home or office.
• Enjoy guaranteed security for all your online transactions.
• Get easy access to bank information and products.
• Communicate with banks more effectively, cheaply, and easily.

How to reset GTB Mobile app and Internet banking password

• Open the GTB Mobile app or visit the GTBank website.
• Click on the "Login" option.
• On the login screen, click on the "Forgot Password" link.
• Enter your User ID, email address, or mobile number to verify your identity.
• Enter the verification code that you receive via email, SMS, or the GTB Mobile app.
• Create a new password that meets the password requirements specified by GTBank.
• Click on the "Reset" button to complete the password reset process.

How to change your GTB Mobile app and Internet banking password

• Open the GTB Mobile app or visit the GTBank website.
• Click on the "Login" option.
• On the login screen, click on the "Forgot Password" link.
• Verify your identity by entering your user ID, email address, or mobile number.
• Enter the verification code that you receive via email, SMS, or the GTB Mobile app.
• Create a new password that meets the password requirements specified by GTBank.
• Click on the "Reset Password" button to complete the password change process.

FAQS

How can I recover my GTB mobile app Password?

To recover your GTB mobile app password, you can follow these steps:

• Open the GTB Mobile app.
• Tap on the "Forgot Password?" link.
• Enter your User ID and tap on "Continue."
• You'll receive a one-time password (OTP) via SMS. Enter the OTP and tap on "Continue."
• Create a new password and tap on "Submit."

How do I change my online banking username and Password?

To change your online banking username and password, you can follow these steps:

• Go to the GTB Internet banking website.
• Log in to your account.
• Click on your name in the top right corner.
• Click on "Settings."
• Click on "Change Username or Password."
• Enter your current username and password, and then enter your new username and password.
• Click on "Submit."

Note: You may be required to provide additional information, such as your date of birth or account number, to verify your identity.

Can you reset online banking Password?

If you've forgotten your profile password, you can reset it yourself. To do this, you'll need to authenticate yourself by answering the hint question and answer that you set for the profile password, or by validating your ATM debit card.

How do I change my phone number on GTB Internet Banking?

To change your mobile number:

• Go to the main menu and select "Services."
• From the list of services, select "Mobile Number Update."
• Follow the on-screen instructions to enter your new mobile number.

How do I find my GTB user ID and password?

• Open the app and tap on "Sign Up/Register."
• Enter your account details, such as your name, email address, and phone number.
• An OTP will be sent to your registered email address.
• Enter the OTP in the app to verify your account.
• Your User ID and password will be sent to your registered email address.

How can I change my mobile number linked with bank account without going to the bank?

To update the mobile number registered with your bank account, you must contact your bank directly. If you have enabled internet banking, you can update the mobile number online by logging in to the personal banking website of your bank. If not, you will need to visit any branch of your bank.

Conclusion

I hope this blog post has been helpful in learning how to reset, change, and recover your GTB Mobile app and Internet banking password and PIN. It is important to keep your account secure by using a strong password and PIN, and by changing them regularly. If you have any questions or concerns, please do not hesitate to contact GTB Customer Service or drop your questions below.