Forgot my Zenith Bank Mobile app and Internet banking Password and Pin - How to Reset, Change and Recover Zenith Bank Mobile app and Internet banking Password

Zenith Bank's mobile app and internet banking is a digital platform and app that allow customers to manage their finances from anywhere in the world. To use Zenith Bank's mobile app or internet banking, customers must have a Zenith Bank account. They can then register for the mobile app or internet banking on the Zenith Bank website or through the mobile app.

Once registered, customers can log in to the mobile app or internet banking using their account number and password. They will also need to enter a one-time password (OTP) that is sent to their registered phone number. 

In this blog post, I'll walk you through the steps on how to reset your Zenith Bank mobile app and internet banking password and pin easily.

Features of Zenith Bank Mobile app and Internet banking

Zenith Bank's mobile app and internet banking offer a wide range of features, including:

• Account management: View your account balances and transaction history, manage your beneficiaries, and request new checkbooks.
• Funds transfers: Transfer money between your own Zenith Bank accounts, to other Zenith Bank accounts, or to other banks in Nigeria. You can also make international money transfers.
• Bill payments: Pay your utility bills, phone bills, and other bills directly from your Zenith Bank account.
• Airtime and data purchase: Purchase airtime and data for your mobile phone from all major network providers in Nigeria.
• Voucher generation and redemption: Generate and redeem Zenith Bank vouchers for a variety of goods and services.
• Account statements: View and download your account statements.
• Check ordering and management: Order and manage your checks online.
• Biometric login: Use your fingerprint or face ID to log in to the mobile app quickly and securely.
• 24/7 customer support: Contact Zenith Bank's customer support team 24/7 for assistance with any of your banking needs.

How to reset your Zenith Bank Mobile App and Internet Banking Password

To reset your Zenith Bank mobile app password, follow these steps:

• Open the Zenith Bank mobile app on your smartphone.
• On the login screen, tap on the "Forgot Password" option below the login box.
• You will be redirected to the password reset page. Enter your user ID associated with your Zenith Bank account and click on the "Continue" button.
• Zenith Bank will send you a password verification code to your registered email address or phone number.
• Check your email or phone messages for the password reset link or verification code.
• Once you receive the reset link or code, follow the instructions provided. This may involve clicking on the link or entering the code in the app.
• You will be prompted to create a new password. Make sure to choose a strong and unique password.
• Enter your new password and confirm it by re-entering it in the designated fields.
• Once you have successfully entered and confirmed your new password, click on the "Submit" button.

How to recover Zenith Bank mobile app and internet banking password

To recover your Zenith Bank mobile app and internet banking password, follow these steps:

• Launch the mobile app or visit the website.
• On the login page, click on the "Forgot Password" option.
• Enter your phone number or email address associated with your account and click on the "Continue" button.
• Zenith Bank will send you a password recovery link or a verification code to your registered email address or phone number.
• Check your email or phone messages for the recovery link or code.
• Once you receive the link or code, follow the instructions provided. This may involve clicking on the link or entering the code in the app.
• You will be prompted to create a new password. Make sure to choose a strong and unique password.
• Enter your new password and confirm it by re-entering it in the designated fields.
• Click on the "Submit" button to save your changes.

Your Zenith Bank mobile app and internet banking password has now been recovered.

How to change Zenith Bank mobile app and Internet banking password

To change your Zenith Bank mobile app and internet banking password, follow these steps:

• Open the Zenith Bank mobile app on your smartphone.
• Log in with your current user ID and password.
• Tap on your profile icon.
• Select "Change Password."
• Enter your current password.
• Enter your new password and confirm it.
• Tap on "Submit."

FAQS

How do I reset my Zenith internet banking password?

To reset your Zenith internet banking password, follow these steps:

• Go to the Zenith Bank internet banking login page.
• Click on the "Forgot Password" link below the login form.
• Enter your account number and click on "Continue".
• You will receive a one-time password (OTP) on your registered mobile phone number. Enter the OTP and click on "Continue".
• Create a new password and confirm it.
• Your password has now been reset.

Can you reset online banking password?

Yes, you can reset your online banking password. Most banks have a process in place for resetting your password.

How do I register for Internet Banking?

To register for the Zenith Bank mobile app, follow these steps:

• Click on Register.
• Enter your account number.
• Select one of the registration options:
• Hardware token: If you have a Zenith Bank hardware token, you can select this option to register your app using your token.
• Debit card: If you have a Zenith Bank debit card, you can select this option to register your app using your debit card.
• One-time password (OTP): If you do not have a hardware token or debit card, you can select this option to register your app using an OTP that will be sent to your registered phone number.
• Create a password. Your password must be numeric and 6 digits long. This password will be used to log in to the app.
• Create a MOBILE PIN. Your MOBILE PIN must be numeric and 4 digits long. This PIN will be used to consummate transactions in the app.
• Once you have completed these steps, your Zenith Bank mobile app will be registered and you will be able to start using it.

Do I need to have an account with Zenith Bank before I can use the App?

Yes, you need an account to use the app. To open an account, download the Zenith Mobile App from your app store and select "Open an Account."

How can customers onboard on the new App?

After updating or downloading the app, register with your account details using any of the enrollment options.

What is "Transaction PIN"?

This is your 4-digit transaction authorization PIN. You will create this PIN during the registration process.

What is "Passcode"?

This is your 6-digit login code. You will create your Passcode during the registration process. Please note that the numbers on the dial pad will be scrambled for subsequent log-ins.

What happens if I forget my log-in credentials ?

If you have forgotten your Login passcode, click on the "Forgot passcode" option on the login page and follow the prompts.

Conclusion

I hope this blog post has been helpful in explaining how to reset, change, and recover your Zenith Bank mobile app and Internet banking password and pin. 

If you have any further questions, please do not hesitate to leave a comment below.