How to Close, Delete or Deactivate your Quidax Account Easily

Quidax is a cryptocurrency exchange that is headquartered in Lagos, Nigeria. It was founded in 2017 and is one of the leading cryptocurrency exchanges in Africa. Quidax allows users to buy, sell, and trade a variety of cryptocurrencies, including Bitcoin, Ethereum, USDT, and Naira.

Quidax is known for its user-friendly interface and its commitment to providing excellent customer support. The exchange also offers a number of features that are designed to make it easy for users to get started with cryptocurrency, such as a demo account and a variety of educational resources.

In addition to its cryptocurrency exchange, Quidax also offers a number of other services, such as a P2P marketplace, a fiat gateway, and a crypto savings product. The exchange is also working on developing a number of other products and services, such as a mobile app and a debit card.

Quidax is a popular choice for users in Africa who are looking for a safe and reliable way to buy, sell, and trade cryptocurrency. The exchange is also committed to providing its users with the tools and resources they need to learn about and understand cryptocurrency.

Whatever the reason, if you're looking to close, delete, or deactivate your Quidax account, you've come to the right place, this blog post will delve into How to Close, Delete or Deactivate your Quidax Account Easily.

How to Close, Delete or Deactivate your Quidax Account Easily

If you've decided to close your Quidax account, it's important to understand the process and its implications. Quidax has specific requirements and procedures in place to ensure the security of your funds and protect your interests.

Submit a closure request and account activity

To close your Quidax account, you must submit a closure request through the Quidax Help Centre. Quidax will only process your request if the following conditions are met:

The combined balance of your Local Currency and digital currency holdings in your Quidax Wallet(s) is below the Minimum Closure Amount.

Your Quidax account has had no transactions for a minimum period of 30 days.

These requirements are in place to safeguard your funds and ensure that closure requests are valid and authorized.

Effect of closure

Once your Quidax account is closed, you will no longer have access to it. This means you will not be able to:

• Log in to your account
• View your balances
• Conduct any transactions
• Quidax is also not obligated to notify you or provide any digital currency that is sent to receive addresses associated with your closed Quidax account. Therefore, it's important to update your information with relevant parties to avoid loss of funds.

Quidax reserves the right, but is not obligated, to delete all your information and account data stored on their servers. However, they may retain certain information required for legal or operational reasons.

If there are any remaining funds in your Quidax Wallet(s) at the time of account closure, but the total amount is less than the Minimum Closure Amount, Quidax will retain those funds. You will have no further claim to these remaining funds.

The Minimum Closure Amount is currently USD 10.00 or the equivalent in your Local Currency. This amount may vary based on fluctuations in exchange rates.

Liability and disclaimers

By closing your Quidax account, you accept and acknowledge the following:

Quidax shall not be liable to you or any third party regarding the closure of your account, termination of access, or deletion of information or account data.

Quidax may retain certain information if required for legal or operational reasons, even after the closure of your account.

How to close your Quidax account

To close your Quidax account, follow these steps:

• Log in to your Quidax account.
• Click on the "Help Centre" tab.
• Click on the "Submit a Request" button.
• Select the "Account Closure" category.
• Fill in the required information.
• Click on the "Submit" button.

A Quidax representative will review your request and contact you if any additional information is needed. Once your request has been approved, your Quidax account will be closed.

FAQS

Why is my Quidax account locked?

There are a few reasons why your Quidax account may be locked:

• You have entered your password incorrectly too many times.
• Quidax has detected suspicious activity on your account.
• Your account has been flagged for review.

If your account is locked, you will not be able to log in or use any of its features. To unlock your account, you will need to contact Quidax support

How do I change my email address on Quidax?

To change the email address associated with your Quidax account, simply submit a support ticket with the subject "Request for change in email address." In the description of the ticket, include the new email address you would like to use. A Quidax representative will review your request and update your account information accordingly.

Can I have two Quidax account?

No, you are only allowed to have one Quidax account. If you are found to have multiple accounts, they may be suspended or closed.

What is the Minimum Closure Amount?

The Minimum Closure Amount is the threshold below which Quidax retains any remaining funds in your Quidax Wallet(s). It is currently set at USD 10.00 or the equivalent in your Local Currency.

What happens to my remaining funds if they are less than the Minimum Closure Amount?

If your remaining funds are less than the Minimum Closure Amount, Quidax will retain those funds. You will have no further claim to these remaining funds.

What happens to my personal information once my Quidax account is closed?

Quidax reserves the right, but is not obligated, to delete all your information and account data stored on their servers. However, they may retain certain information required for legal or operational reasons.

How long does it take to close my Quidax account?

Once you have submitted a closure request, a Quidax representative will review your request and contact you if any additional information is needed. Once your request has been approved, your Quidax account will be closed within 24 hours.

Conclusion

Closing your Quidax account is a permanent action. Once your account is closed, you will no longer be able to access it or use any of its services. If you are unsure whether you want to close your account, you may want to consider deactivating your account instead. Deactivating your account will prevent you from using it, but your account information will still be stored on Quidax's servers. You can reactivate your account at any time.