How to Block First Bank Account & ATM Card Using USSD Code on any Phone

Imagine the sinking feeling when you realize your First Bank ATM card is missing or worse, you suspect unauthorized access to your account. In these moments, quick action is crucial. This is where the convenience of USSD comes to the rescue. 


USSD (Unstructured Supplementary Service Data) banking has revolutionized the way we interact with our finances. It provides a simple, menu-driven interface accessible from any mobile phone, even those without an internet connection. This makes it an invaluable tool for managing your finances on the go, especially in situations where immediate action is required.

In this guide, we'll explore How to Block First Bank Account & ATM Card Using USSD Code on any Phone.



Why You Might Need to Block Your First Bank Account and ATM Card

There are several reasons why you might need to block your First Bank account and ATM card. Here are a few of the most common:

  • Lost or Stolen ATM Card: If you lose your ATM card, it is important to block it immediately to prevent unauthorized transactions. This will help to protect your account from fraud.
  • Suspected Unauthorized Activity: If you suspect that someone has accessed your First Bank account without your permission, you should block your account and ATM card immediately. This will help to prevent them from making any further transactions.
  • Travel Plans: If you are planning to travel abroad, it is a good idea to block your First Bank account and ATM card before you go. This will help to protect your account from fraud in case your card is lost or stolen while you are traveling.
  • Peace of Mind: Even if you do not suspect any unauthorized activity, you may still want to block your First Bank account and ATM card for peace of mind. This can be a good idea if you are concerned about the security of your account.


How to Block First Bank Account & ATM Card Using USSD Code on any Phone

To block your ATM card using the USSD code, follow these straightforward steps:

  • *Dial 894# on your mobile phone to access the First Bank USSD code menu.
  • Select "Quick Banking" from the menu.
  • Proceed to "Card Control" to initiate the ATM card blocking process.
  • Choose from the following options to specify the type of transactions you want to block:
  • "ATM": Blocks your ATM card from all ATM transactions only.
  • "Web": Restricts your ATM card from web transfers ONLY.
  • "POS": Limits your ATM card from Point of Sale (POS) transactions.
  • "Foreign": Restricts foreign transactions on your ATM card.
  • "All Channels": Blocks your ATM card from all means of transactions.
  • Select the appropriate option and then choose "Block" to finalize the process.
  • A confirmation message will inform you that your ATM card has been successfully blocked.


Once you've completed these steps, your First Bank account and ATM card will be successfully blocked, preventing any debit transactions such as transfers, online payments, ATM, and POS cash withdrawals. It's important to note that this block will remain in effect until you, as the account owner, choose to unblock it.


Tips for More Security

While blocking your account and card is an essential step, there are additional measures you can take to enhance your financial security:

  • Change your PIN regularly: Create a strong and unique PIN that is difficult to guess. Avoid using personal information like birthdays or anniversaries.
  • Be cautious when sharing account details: Never share your PIN, account number, or other sensitive financial information with anyone over the phone or email.
  • Monitor your account activity regularly: Review your account statements and transactions regularly to identify any discrepancies or unauthorized activity.
  • Report suspicious activity immediately: If you notice any suspicious activity on your account, contact First Bank customer service immediately to report it.


Other Ways to Block First Bank Account & ATM Card 

Using the FirstBank Mobile App

The FirstBank Mobile App provides a user-friendly interface for managing your finances on the go, including blocking your ATM card. To block your card using the app:

  • Launch the FirstBank Mobile App and sign in securely using your account credentials.
  • Locate the "Card Control" option within the app's menu.
  • Select the ATM card you wish to block.
  • Choose the "Block Card" option to proceed.
  • Confirm the blocking request by entering your PIN or using the app's authentication methods.


Contacting Customer Support

If you prefer assistance from a customer service representative, you can reach FirstBank by dialing any of the following numbers:


07080625000

014485500

0700-FIRSTCONTACT


Once your call connects, follow these steps:

  • Choose your preferred language.
  • Enter your account number when prompted.
  • Select Option 2 to block your ATM card.
  • Alternatively, select Option 3 to block your USSD access.


Blocking Your First Bank ATM Card via SMS

For a quick and convenient method to block your First Bank ATM card, utilize the SMS blocking feature:

  • Open your phone's messaging app.
  • Compose a new text message.
  • Type the message "Block" in the message body.
  • Send the message to the designated phone number: 30012.


How to Block Your First Bank ATM Card from Another Phone

In situations where you've lost your personal belongings, including your phone, and need to act quickly to secure your account, you can block your First Bank ATM card from another phone. To do so, follow these steps:


  • Dial one of the following FirstBank customer service numbers from any phone: 07080625000, 014485500, 0700-FIRSTCONTACT

  • Once your call connects, follow the prompts to reach a customer service representative.
  • Explain to the representative that you need to block your First Bank ATM card.
  • Provide the necessary information, such as your account number and personal details, to verify your identity.
  • The representative will confirm the blocking request and proceed to block your ATM card.


FAQS

What should I do if my First Bank ATM card is lost or stolen?

If your First Bank ATM card is lost or stolen, it is essential to block it immediately to prevent unauthorized access to your funds. Follow the steps outlined in this guide to block your card using the USSD code or send an SMS with "BLOCK" to 30012.


Can I block my First Bank ATM card using any phone?

Yes, you can block your First Bank ATM card using any phone that allows you to make calls and send SMS. 


Will I receive any confirmation when my First Bank ATM card is successfully blocked?

Yes, after you have successfully blocked your First Bank ATM card using the USSD code or SMS method, you will receive a confirmation message on your phone indicating that your card has been blocked.


Is it possible to block my First Bank ATM card using the mobile app?

Yes, First Bank provides the option to block your ATM card through their mobile app. You can log in to the mobile app and access the card control feature to block your card. However, this guide focuses on blocking your ATM card using the USSD code method.


Conclusion

By following the simple steps outlined in this guide, you can effectively block your First Bank account and ATM card using various methods, including the FirstBank Mobile App, USSD code, SMS, or by contacting customer support.


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