How to Deactivate, Close or Delete Alat by Wema Account

Alat is a fully digital banking platform offered by Wema Bank Plc. It allows users to open an account, transfer money, pay bills, and access other financial services without ever having to visit a physical branch. Alat is available as a mobile app and website, and it is accessible to anyone over the age of 18 with a Nigerian phone number.

Alat is convenient, easy to use, and secure. However, if you need to deactivate, close or delete your Alat account for any reason, this blog post here is a comprehensive guide on how to do so.

Features and Benefits of Alat by Wema 

Alat offers a variety of features and benefits, including:

• Convenient account opening: Users can open an Alat account in minutes using their mobile phone.
• Free transfers to all Nigerian banks: Alat users can transfer money to any bank in Nigeria for free.
• Competitive interest rates on savings: Alat offers competitive interest rates on savings accounts, up to 4% per annum.
• Easy bill payments: Alat users can easily pay their bills for utilities, mobile phone, cable TV, and other services.
• Access to loans: Alat users can access loans without having to visit a branch or provide any collateral.
• Variety of other financial services: Alat also offers a variety of other financial services, such as insurance, investments, and airtime recharge.

Alat is a popular choice for digital banking in Nigeria, and it has been praised for its convenience, ease of use, and competitive fees.

How to Delete Your ALAT Account

There are two ways to delete your ALAT account:

• Contact ALAT customer support: You can do this by phone, email, or chat.
• Visit the ALAT website: Once you are logged in, go to the Settings page and click on Delete Account.

To delete your ALAT account by contacting customer support:

E-Mail:  [email protected] 

Website: https://purpleconnect.wemabank.com/support/home 

• Call the ALAT customer support hotline at 07000787753
• Provide your ALAT account number and PIN.
• Request that your account be deleted.

To delete your ALAT account by visiting the website:

• Go to the ALAT website and log in to your account.
• Click on the Menu icon (three horizontal lines) in the top left corner of the screen.
• Select Settings.
• Click on Delete Account.
• Enter your ALAT PIN and click on Delete.

Your ALAT account will be deleted immediately. Once your account has been deleted, it cannot be recovered.

How to Delete the ALAT App from Your Phone

To delete the ALAT app from your phone, follow these steps:

iPhone:

• Tap and hold the ALAT app icon until it jiggles.
• Tap the X in the top left corner of the app icon.
• Tap Delete to confirm.

Android:

• Open the Settings app.
• Tap Apps.
• Tap ALAT.
• Tap Uninstall.

How to Close Your Alat Account

To close your Alat account, you will need to contact Wema Bank customer support. You can do this by calling their customer service hotline, sending them an email, or visiting a Wema Bank branch.

When you contact Wema Bank to close your account, they will ask you to provide the following information:

• Your full name
• Your date of birth
• Your Alat account number
• Your ALAT PIN
• The reason for closing your account
• Once you have provided this information, Wema Bank will process your request to close your account. This process can take up to 10 business days.

How to Deactivate Your Alat Account

To deactivate your Alat account, you can follow these steps:

• Log in to your Alat app.
• Tap on the Menu icon (three horizontal lines) in the top left corner of the screen.
• Select Settings.
• Tap on ALAT Account.
• Scroll down and tap on Deactivate ALAT Account.
• Enter your ALAT PIN and tap on Deactivate.

Your Alat account will be deactivated immediately. You can still log in to your account to view your transaction history, but you will not be able to make any new transactions.

How to reactivate your dormant ALAT account

Using USSD Code:

• Dial *945# and choose the "Account Reactivation" option.
• Enter your ALAT PIN to confirm and reactivate your account.

ALAT Mobile App:

• Open your ALAT Mobile banking app.
• Copy your account number from the app.
• Deposit at least N500 into your account; it will automatically reactivate.

Contact WEMA Bank:

• Email WEMA ALAT Customer Care at [email protected] or [email protected]. 
• Subject the email as "ALAT Account Reactivation."
• Explain the reason for reactivation and attach a copy of your valid ID card.

By following these steps, you can easily reactivate your dormant ALAT account.

FAQS

What happens when I deactivate my Alat account?

When you deactivate your Alat account, you will no longer be able to make any new transactions. However, you can still log in to your account to view your transaction history.

How long does it take to deactivate my Alat account?

Your Alat account will be deactivated immediately.

Can I reactivate my Alat account once it has been deactivated?

Yes, you can reactivate your Alat account by logging in to your account and following the instructions on the screen.

What happens when I close my Alat account?

When you close your Alat account, all of the funds in your account will be transferred to your nominated bank account. You will no longer be able to access your Alat account or any of the funds in it.

How long does it take to close my Alat account?

It can take up to 10 business days to close your Alat account.

How do I deactivate my Wema account?

To deactivate your Wema account, you can follow these steps:

• Dial *945# on your phone.
• Enter your Wema account number.
• Enter your Wema PIN.
• Select "Account Deactivation".
• Confirm that you want to deactivate your account.
• Your Wema account will be deactivated immediately.

Is Wema and Alat the same?

No, Wema and Alat are not the same. Wema Bank Plc is a commercial bank in Nigeria, while Alat is a digital banking platform offered by Wema Bank. Alat is a fully digital experience, while Wema Bank offers a variety of banking products and services, including traditional banking services.

How do I unlock my Wema account?

To unlock your Wema account, you can follow these steps:

• Visit a Wema Bank branch.
• Provide your account number and identification to a bank representative.
• The bank representative will assist you in unlocking your account.

Conclusion

In conclusion, if you need to deactivate, close, or delete your Alat account, you can follow the steps outlined in this post. 

If you have any questions or concerns, please contact Wema Bank customer support for assistance or you can drop your questions in the comment section.