How to Deactivate, Close or Delete Eversend Account

Eversend is a mobile money transfer and currency exchange platform that allows users to send and receive money to and from over 60 countries in Africa and Europe. It is a one-stop shop for all your financial needs, offering a variety of services including:

• Money transfers: Eversend offers instant money transfers to mobile money wallets and bank accounts in Africa and Europe.
• Currency exchange: Eversend offers competitive currency exchange rates and low fees.
• Virtual debit card: Eversend users can create a virtual dollar Visa card to shop online and make payments abroad without incurring high foreign exchange fees.
• Bill payments: Eversend users can pay their bills in Africa and Europe directly from the app.
• Airtime top-up: Eversend users can top up their own or someone else's airtime in Africa.

Eversend is a popular choice for people who need to send money to friends and family overseas, especially in Africa. It is also a good option for people who need to exchange currencies or make online payments without incurring high fees.

Eversend is a safe and secure platform. It uses the latest security technologies to protect user data and transactions. Eversend is also licensed and regulated by financial authorities in the countries where it operates.

However, if you no longer need to use Eversend, you may want to deactivate, close, or delete your account.

In this blog post, we will walk you through each of the steps involved in deactivating, closing, or deleting your Eversend account.

Why you might want to deactivate, close, or delete your Eversend account

There are a few different reasons why you might want to deactivate, close, or delete your Eversend account. Some common reasons include:

• You are no longer using Eversend to send or receive money.
• You have switched to a different money transfer service.
• You are concerned about the security of your account.
• You want to close all of your unused online accounts.

How to deactivate your Eversend account {Wallet}

When a wallet is no longer useful, you may decide to deactivate it. For example, you may have switched to a different wallet service, or you may no longer need to use the wallet to store or send money.

If you deactivate a wallet with money in it, your balance will be exchanged to your local currency and deposited to your primary wallet. This means that you will not lose any money when you deactivate a wallet, but you will need to withdraw the money to your bank account or another wallet before you can use it.

To deactivate a wallet, follow these steps:

• Go to the Wallets page.
• Hover over the active wallet that you want to deactivate and click Delete wallet.
• Confirm that you want to deactivate the wallet.
• Your wallet will be deactivated and your balance will be exchanged to your local currency and deposited to your primary wallet.

How to close your Eversend account

To close your Eversend account, follow these steps:

• Withdraw all funds from your currency wallets: To withdraw funds, go to the Wallets page and select the wallet that you want to withdraw from. Then, click Withdraw and follow the on-screen instructions.
• Delete any added cards: To delete a card, go to the Cards page and select the card that you want to delete. Then, long press on the card and tap Delete card.
• Send an email to [email protected] to request that your account be closed: Be sure to include your full name and Eversend account number in the email.

Once Eversend has received your request, they will process it and close your account. This may take a few days.

Important to note: You cannot reactivate a closed Eversend account. If you need to use Eversend again, you will need to create a new account.

How to delete your Eversend account

Note: Once your Eversend account is deleted, you will no longer be able to log in and review your transactions. This includes all of your past and future transactions, as well as any information about your account balance or currency wallets.

To terminate your account, please withdraw all funds from each of your currency wallets and delete any added cards. You can do this by following the steps below:

• Select the card that you want to delete.
• Long press the selected card.
• TapDelete card.
• Repeat steps 1-3 for each card that you want to delete.
• Once you have deleted all of your cards and withdrawn all of your funds, please send an email to [email protected] to request that your account be terminated. Eversend will then complete the process for you.

Eversend does not recommend closing your account, as it can take some time to set up a new account with the same mobile number. Eversend also does not charge you to keep an inactive account open.

FAQS

What can I do with Eversend?

With Eversend, you can:

• Send and receive money from anywhere in the world.
• Exchange currencies at competitive rates.
• Get a virtual dollar Visa card to shop online and in stores worldwide.
• Pay bills directly from your Eversend account.
• Set up recurring payments to send money to friends and family on a regular basis.

How do I fund my Eversend account?

You can fund your Eversend account using a variety of methods, including:

• Debit or credit card
• Bank transfer
• Mobile money
• Cash deposit at a partner agent location

Which country uses Eversend?

Eversend is available in over 30 countries in Africa, Europe, and Asia.

How long does it take to receive money from Eversend?

Money transfers from Eversend are instant, so your recipient will receive the money immediately. However, in some cases, it may take up to 24 hours for the money to be received.

What is the difference between deactivating and closing my Eversend account?

Deactivating your Eversend account is a temporary measure. It will disable your account, but you will still be able to reactivate it later if you decide to start using Eversend again. Closing your Eversend account is a permanent measure. Once you close your account, you will not be able to reactivate it or access any of your account information.

How do I close my Eversend account?

To close your Eversend account, you need to follow these steps:

• Withdraw all funds from your currency wallets.
• Delete any added cards.
• Send an email to [email protected] to request that your account be closed. Be sure to include your full name and Eversend account number in the email.

How long does it take to close my Eversend account?

Eversend will review your request and close your account within a few days.

Conclusion

We hope this blog post has been helpful in explaining how to deactivate, close, or delete your Eversend account. If you have any further questions, please do not hesitate to contact Eversend customer support or you can drop your question below.