How to deactivate, close or delete Fidelity Bank Mobile app and Internet banking Account

Fidelity Bank is a Nigerian multinational financial services institution that was founded in 1982. It is one of the largest banks in Nigeria and has a presence in over 20 countries.

Fidelity Bank offers a wide range of financial products and services, including personal banking, corporate banking, investment banking, and asset management.

Fidelity Bank Mobile App is a mobile banking application that allows customers to manage their finances from their mobile devices. The app offers a variety of features, including:

Account balance and transaction history
Funds transfer
Bill payment
Airtime purchase
ATM and branch locator
Customer service support

The Fidelity Bank Mobile App is available for download on iOS and Android devices.

Why You May Want to deactivate, close or delete Fidelity Bank Mobile app and Internet banking Account

There are several reasons why you might want to deactivate, close, or delete your Fidelity Bank mobile app and internet banking account. Here are some of the most common reasons:

Security Concerns: You may have concerns about the security of your online banking information and may want to take steps to protect yourself from fraud or identity theft.
Financial Changes: You may be switching banks, consolidating your accounts, or simplifying your finances and no longer need your Fidelity Bank mobile app or internet banking account.
Privacy Concerns: You may have concerns about how your personal information is being used by Fidelity Bank and may want to limit their access to your data.
Technical Issues: You may be experiencing technical issues with your Fidelity Bank mobile app or internet banking account and may want to temporarily disable or delete them until the issues are resolved.

How to deactivate, close or delete Fidelity Bank Mobile app and Internet banking Account

To initiate the process of deactivating, closing, or deleting your Fidelity Bank account, you'll need to connect with their customer service department. You can either reach them via phone or through their online website. Their representatives will guide you through the necessary steps to ensure a smooth and hassle-free experience.

Be prepared to provide accurate information about your account, including your name, account number, and any other details required to verify your identity. This will help expedite the process and ensure a secure closure.

Once the customer service representative has reviewed your information, they will ask you to confirm your decision to close your account. Your verbal confirmation will initiate the closure process.

Before proceeding with the account closure, it's crucial to settle any outstanding transactions or pending payments. This will ensure a seamless transition and prevent any complications arising from unpaid balances.

Once you've initiated the closure process, follow up with customer service to confirm that your Fidelity Bank Mobile app and Internet banking account has been successfully closed.

Compose an email to Fidelity Bank customer care requesting account closure. Include your account number and registered email for a prompt response. Clearly state your intention to close the mobile app, internet banking, or both, and provide reasons for closure. Upon sending the email, wait for Fidelity Bank's confirmation, either with further steps or a deactivation confirmation email from customer care once your request is successful.

FAQS

What to Do After Closing Your Fidelity Bank Account

Start by removing any saved payment details or linked accounts connected to your Fidelity Bank account to ensure the security of your financial information. Check for any automatic bill payments or direct deposits tied to your Fidelity Bank account. Update this information with your new bank to avoid missing important payments or deposits.

How do I delete my Fidelity account online?

Reach out to Fidelity Bank's customer service department either by phone or through their website. They will guide you through the necessary steps to deactivate your account.

NOTE: Be prepared to provide your account details, including your name, account number, and any other information that may be required to verify your identity.

How do I block Fidelity mobile banking?

To quickly disable instant banking on all your accounts if your phone is lost or stolen, dial *770*911*phone number to be blocked# from any phone.

How do I delete my Fidelity account on the app?

To modify or delete a bank account on Google Pay, follow these steps:

Open Google Pay.
Tap your photo at the top right.
Select "Bank account."
Choose the account you wish to remove.
Tap "More," then select "Remove account."

Why is my Fidelity mobile app locked?

There are a few reasons why your Fidelity mobile app might be locked.

Multiple failed login attempts: If you have entered your password incorrectly multiple times, your account may be locked as a security measure to prevent unauthorized access.
Suspension or termination: If your account has been suspended or terminated due to suspicious activity or non-payment of fees, your app may be locked as well.
Technical issues: In rare cases, technical glitches can cause your app to lock. If you've tried the troubleshooting steps below and your app is still locked, you may need to contact Fidelity Bank customer service.

How do I close my Fidelity bank account?

Permanently closing your Fidelity Bank internet banking account removes your access to online banking services and severs your connection with the bank's digital platform. This means you'll no longer be able to manage your account online, transfer funds, or pay bills through the internet.

Steps to Close Your Internet Banking Account:

Visit your nearest Fidelity Bank branch
Present your valid government-issued ID
Inform the bank representative that you wish to close your internet banking account
Complete the necessary paperwork and sign the account closure request
Receive confirmation of your account closure

Conclusion

Deactivating, closing, or deleting your Fidelity Bank mobile app and internet banking account is a straightforward process that can be accomplished quickly. However, it's essential to carefully consider your financial needs and preferences before taking any action. Drop Your questions below.