How to Close, Delete or Deactivate your Kashcash Account Easily

Kashcash is a mobile loan app that provides quick and easy access to personal loans in Nigeria. The app is operated by Fezotech, a CBN-approved lending company. Kashcash offers loans ranging from N10,000 to N100,000 with repayment periods of 91 to 365 days. The annual percentage rate (APR) on Kashcash loans ranges from 12% to 34%.

To apply for a Kashcash loan, you must be a Nigerian resident with a valid Bank Verification Number (BVN). You will also need to provide basic personal information such as your name, date of birth, and address. Once your application is approved, the loan amount will be disbursed into your bank account within 24 hours.

Reasons Why You May Want to Close Your KashCash Account

There are a number of reasons why you might want to close your KashCash account. Some of the most common reasons include:

  • You have repaid all of your loans and no longer need the app.
  • You are concerned about the security of your personal information.
  • You are no longer using the app and do not want to continue paying the monthly fees.
  • You are no longer using the app and do not want to be tempted to take out additional loans.
  • You have found a more affordable or convenient loan option.
  • You are experiencing problems with the app or KashCash customer support.

How to Close, Delete or Deactivate your Kashcash Account Easily

Here are the seteps on How to Close, Delete or Deactivate your Kashcash Account Easily:

Step 1: Reach Out to KashCash Customer Support

To initiate the process of closing, deleting, or deactivating your KashCash account, your first step is to get in touch with their dedicated customer support team. You can contact them through various official channels, including their website, mobile app, email, phone number, or social media platforms. These avenues serve as direct lines of communication to the company.

Step 2: Understand the Closure Process

Upon connecting with a customer support representative, inquire about the precise steps and requirements involved in closing or deactivating your KashCash loan account. The customer support team possesses the knowledge to provide you with detailed and specific instructions tailored to your situation.

Step 3: Settle Any Outstanding Payments

Before your account can be closed or deactivated, it's crucial to ensure that all pending payments related to your outstanding loan balance are settled. This encompasses clearing any remaining principal amount, interest, or fees associated with your loan. Timely payment of these dues is essential for the closure process.

Step 4: Provide Necessary Information

During your interaction with the customer support representative, you may be asked to provide specific information to confirm your identity and account details. Be ready to furnish any required documentation or personal details that are necessary to validate your request. This information aids the company in processing your closure or deactivation request efficiently.

Step 5: Adhere to Closure Instructions

After supplying all the required information, the customer support representative will furnish you with clear and precise instructions on how to complete the closure or deactivation process. It is paramount to carefully follow these instructions to ensure the proper and smooth closure or deactivation of your account.

Step 6: Confirm Closure

Upon completing all the necessary steps, it’s advisable to confirm with the customer support representative that your KashCash loan account has been successfully closed or deactivated. Seeking confirmation in writing or via email is a prudent step, as it provides you with tangible proof for your records, ensuring peace of mind regarding the status of your account.


Can loan apps blacklist my BVN?

No, loan apps cannot blacklist your BVN. Only the Central Bank of Nigeria (CBN) has the authority to blacklist BVNs. However, loan apps can report borrowers who default on their loans to the Credit Bureau Association of Nigeria (CR бюро). This can result in a negative credit history, which can make it more difficult to obtain loans from other lenders in the future.

Can I delete my data from loan app?

Yes, you can delete your data from loan apps. However, the process for doing so may vary depending on the app. In most cases, you will need to contact the app's customer support and request that your data be deleted.

Can loan app access my contacts if uninstalled?

No, a loan app cannot access your contacts if it is uninstalled. However, if you granted the app permission to access your contacts before uninstalling it, the app may still have a copy of your contact list stored on its servers.

How long does it take to get loan approval from KashCash?

KashCash is committed to providing quick and easy access to loans. Once you submit your loan application, they will review it promptly. 

How do I stop a loan company from accessing my bank account?

There are a few ways to stop a loan company from accessing your bank account:

  • Contact the loan company and request that they stop withdrawing funds from your account. They may be able to do this immediately or they may require you to provide written notice.
  • Change your bank account number. This will prevent the loan company from being able to withdraw funds from your old account.
  • Contact your bank and ask them to block the loan company from accessing your account. Your bank may be able to do this if you have a valid reason, such as if the loan company is harassing you or if you are disputing the debt.

What loan amounts can I borrow from KashCash?

The maximum loan amount you can borrow from KashCash is N500,000. The actual loan amount you are approved for will be based on a number of factors, such as your income, credit history, and repayment capacity

How do I delete a loan account?

To delete a loan account, you will need to contact the loan company and request that your account be closed. The company may have specific requirements that you need to meet in order to close your account. For example, you may need to pay off any outstanding balance on your loan.

Once you have met the company's requirements, your account will be closed. The company will no longer be able to access your bank account or contact you about your loan.


If you no longer require the services of Kashcash, you can close, delete, or deactivate your account. The process is relatively straightforward, and you can choose the option that best suits your needs.

We hope this blog post has been helpful. If you have any further questions, please drop it below.

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