Forgot my Stanbic IBTC Mobile app and Internet banking Password and Pin - How to Reset, Change and Recover Stanbic IBTC Mobile app and Internet banking Password

Stanbic IBTC Holdings PLC is a financial services holding company in Nigeria with subsidiaries in Banking, Stock Brokerage, Investment Advisory, Asset Management, Investor Services, Pension Management, Trustees Insurance Brokerage and life Insurance businesses. 


Stanbic IBTC Holdings is a member of the Standard Bank Group, a financial services giant based in South Africa. Standard Bank is Africa's largest banking group ranked by assets and earnings, operations in 20 African countries and 13 countries outside Africa.


Stanbic IBTC offers a wide range of financial services to individuals, businesses and institutions in Nigeria.


The Stanbic IBTC Mobile is a mobile banking app developed by Stanbic IBTC Bank. It allows you to bank on the go, 24/7, from anywhere in the world.


To use Stanbic IBTC Mobile, you will need to have a Stanbic IBTC bank account and a registered mobile phone number. Once you have downloaded and installed the app, you can log in using your account number and password.


Once you are logged in, you will be able to view your account balances and transaction history, transfer money between Stanbic IBTC accounts and to other banks in Nigeria, pay bills and recharge airtime, and generate statements and reports.


In this blog post, I will walk you through the steps on how to reset, change and recover your Stanbic IBTC Mobile app and Internet banking password and pin. 



Features and Benefits of Stanbic IBTC Mobile app and Internet Banking

The Stanbic IBTC Mobile app and Internet Banking platform offer a wide range of features and benefits to customers, including:


  • View account balances and transaction history: You can view your account balances and transaction history for all of your Stanbic IBTC accounts, including savings accounts, current accounts, credit cards, and loans.
  • Transfer money: You can transfer money between your Stanbic IBTC accounts, as well as to other banks in Nigeria. You can also transfer money internationally using SWIFT.
  • Pay bills and recharge airtime: You can pay your bills and recharge your airtime directly from the Stanbic IBTC Mobile app or Internet Banking platform.
  • Generate statements and reports: You can generate account statements and reports directly from the Stanbic IBTC Mobile app or Internet Banking platform.
  • Convenience: You can access your bank accounts and perform banking transactions from anywhere in the world, as long as you have an internet connection.
  • Security: The Stanbic IBTC Mobile app and Internet Banking platform use state-of-the-art security features to protect your account information.
  • Ease of use: The Stanbic IBTC Mobile app and Internet Banking platform are easy to use and navigate, even if you are not tech-savvy.



How to reset your Stanbic ibtc bank mobile app and internet banking password

To reset your Stanbic IBTC Mobile app and Internet banking password:

  • Open the Stanbic IBTC Mobile app or go to the bank's internet banking portal.
  • Click the "Forgot password?" link below the login button.
  • Enter your personal information to verify your identity.
  • Submit your details.
  • Depending on the bank's process, you may receive a One-Time Password (OTP) via SMS or email. Enter the OTP in the provided field to confirm your identity.
  • Create a new password.
  • Follow the bank's guidelines for creating a strong password.
  • Enter your new password and confirm it.
  • Save the changes.


How to reset your Stanbic ibtc mobile app and internet banking pin 

To reset your Stanbic IBTC mobile app and internet banking PIN:

  • Visit the nearest Stanbic IBTC branch or contact their customer support for assistance.
  • Provide them with the necessary identification documents to verify your identity.
  • Follow the instructions provided by the bank representative to reset your PIN.
  • The bank will reset your mobile app and internet banking PIN to a default or temporary PIN.
  • Change the temporary PIN to a new PIN of your choice.


How to change your Stanbic ibtc mobile app and internet banking password 

  • To change your Stanbic IBTC mobile app and internet banking password:
  • Launch the Stanbic IBTC mobile app or visit the Stanbic IBTC Bank website.
  • Log in to your account using your current username and password.
  • Go to your account profile and find the "Change Password" option.
  • Enter your current password.
  • Enter your new password.
  • Confirm your new password.
  • Click "Save changes".
  • Your password has now been changed successfully.


How to recover your Stanbic IBTC mobile app and Internet banking password

To recover your Stanbic IBTC mobile app and Internet banking password:

  • Visit the Stanbic IBTC Bank website or open the Stanbic IBTC Mobile app.
  • On the login page, click on "Forgot password?".
  • Follow the steps in "How to reset your Stanbic IBTC mobile app and Internet banking password" to reset your password.

Note: Recovering your password may not be possible, except you reset it by providing a new one. It is important to ensure that you provide a strong password for security purposes.



FAQS

How do I reset my Stanbic IBTC Internet Banking password?

To reset your Stanbic IBTC mobile app and internet banking password:

  • On the login screen, click on the "Reset Password" link below the password input field.
  • Enter the email address used to sign in with.
  • Click on the "Next" button.
  • You will then be guided through the rest of the password reset process.


How do I reactivate my Stanbic mobile app?

To reactivate your inactive Stanbic IBTC account:

  • On your mobile phone, open the Stanbic IBTC Super App and initiate a transaction.
  • Alternatively, visit the Stanbic IBTC Bank website (www.stanbicibtcbank.com) and click on the "Reactivate" button.
  • Follow the prompts to complete the reactivation process.
  • Once your account is reactivated, you will be able to enjoy improved capabilities while transacting.


How do I recover my Stanbic IBTC account number?

To retrieve your Stanbic IBTC account number, simply type "MyAccounts" and send it to 30909 via your registered mobile number. You will receive a reply SMS with your account number.


How do I unlock my Stanbic mobile banking?

To unlock your Stanbic IBTC account if you are locked out, call the Stanbic IBTC Bank contact centre on 0700 909 909 909.


Conclusion

I hope this blog post has been helpful. If you have any other questions about resetting, changing, or recovering your Stanbic IBTC Mobile app and Internet banking password and pin, please contact Stanbic IBTC customer support or drop a comment below.


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