How to deactivate, close or delete UBA Mobile app and Internet banking Account

UBA, or United Bank for Africa, is a Pan-African financial institution with a global presence. UBA has grown to become one of the largest banks in Africa, operating in 23 African countries and several major financial centers around the world. 

UBA offers a wide range of banking products and services to individuals, businesses, and institutions, including corporate banking, retail banking, investment banking, and treasury.

UBA Mobile App is a convenient and secure mobile banking application that allows UBA customers to manage their finances on the go. The app provides a wide range of features, including account balance inquiries, fund transfers, bill payments, mobile airtime top-ups, and much more. Customers can also use the app to locate UBA branches and ATMs, contact customer service, and access other UBA services.

UBA Internet Banking is a secure online banking platform that allows UBA customers to manage their finances from any computer or mobile device with an internet connection. 

The platform provides similar features to the UBA Mobile App, including account balance inquiries, fund transfers, bill payments, and mobile airtime top-ups. Customers can also use the platform to view transaction history, apply for loans, and manage their investments.

If you are looking for How to deactivate, close or delete UBA Mobile app and Internet banking Account, this post will show you all the steps need.

Why would you want to deactivate, close, or delete your UBA mobile app and internet banking account? 

There are several reasons why someone might want to deactivate, close, or delete their UBA mobile app and internet banking account, they include:

• Changing Banks: If you are switching banks, you will need to close your UBA account before opening a new account with another bank. This will ensure that you do not have any duplicate accounts and that you are able to access your funds from your new bank.
• No Longer Using the Services: If you no longer use UBA's mobile app or internet banking services, you may want to close your account to prevent any unauthorized access or charges. This is especially important if you have lost your phone or if you are concerned about security.
• Security Concerns: If you are concerned about the security of your UBA account, you may want to deactivate or delete your account. This is especially important if you have received any suspicious emails or calls about your account.
• Fraud Prevention: If you believe that your UBA account has been compromised, you should immediately deactivate or delete your account and contact UBA customer service to report the fraud.

How to deactivate, close or delete UBA Mobile app and Internet banking Account

Below is a step-by-step process to follow:

To initiate the process, get in touch with UBA customer care. You can do this by either calling their customer support hotline or sending an email to the designated support address. When communicating with customer care, be prepared to provide your account details for verification purposes.

If you prefer a face-to-face interaction, you can visit the nearest UBA bank branch. Once there, approach the customer service desk and inform them of your intention to close, deactivate, or delete your mobile app and Internet banking account.

Whether you contact customer care or visit the bank branch, UBA will prioritize security and request additional verification. This step is crucial to ensure that you are the rightful owner of the account.

If you wish to deactivate your UBA mobile app, the customer care representative or bank staff will guide you through the necessary steps. This may involve confirming your decision, and upon completion, your access to the mobile app will be disabled.

You may need to provide additional authentication, such as a One-Time Password (OTP) sent to your registered mobile number or email.

Once the account closure or deactivation is successfully completed, you will receive confirmation from UBA, either via email or SMS.

FAQS

Can I close my UBA account?

Yes, you can close your UBA account. To do so, you can visit any UBA branch or contact customer service by phone or email. You will need to provide your account number and other relevant information. You also need to  inform the Bank by giving 30 (thirty) days notice in writing of intention to close account.

How do I activate my UBA bank app?

• Visit the Google Play Store or Apple App Store and search for "UBA Mobile App." Download and install the app on your compatible mobile device.
• Once the app is installed, launch it on your device.
• The app will guide you through the activation process. Tap on the "Register" button or similar prompt to begin.
• Enter your UBA account number and PIN, which are provided when you opened your UBA bank account.
• The app may require you to complete additional verification steps, such as entering a One-Time Password (OTP) sent to your registered mobile number.
• Once all verification processes are complete, you'll receive a confirmation message indicating that your account has been activated successfully.

How do I block my UBA account?

In case of a lost or stolen UBA card, take immediate action to prevent unauthorized transactions by dialing *919*10# from your registered mobile number. This will promptly block your card, ensuring your account's security. 

For more security, you can also block your entire UBA account by dialing *919*9# from your registered mobile number, effectively disabling all access and preventing further transactions.

Can I block my bank account?

Yes, you can block your bank account. To do this, you will need to contact your bank and request that your account be blocked. You will need to provide your account number and PIN, as well as your identification information. Once your account is blocked, you will no longer be able to access it.

How do I register for UBA mobile app and internet banking?

To register for UBA mobile app and internet banking, you will need to have a UBA account and a valid mobile phone number. You can then follow the registration instructions on the UBA website or mobile app.

How do I log in to my UBA mobile app and internet banking account?

To log in to your UBA mobile app and internet banking account, you will need to enter your UBA account number and PIN. You can also use your fingerprint or facial recognition to log in.

What features are available on UBA mobile app and internet banking?

UBA mobile app and internet banking allow you to check your account balance, transfer funds, pay bills, buy airtime and data bundles, locate UBA ATMs and branches, and contact UBA customer service.

Conclusion

Deactivating, closing, or deleting your UBA Mobile App and Internet Banking account can be a straightforward process when you follow the appropriate steps and consider the necessary factors