How to deactivate, close or delete Zenith Bank Mobile app and Internet banking Account

Zenith Bank is a leading financial institution in Nigeria, with a network of over 500 branches and a customer base of over 17 million people. The bank offers a wide range of financial products and services to individuals, businesses, and corporations.

Zenith Bank Mobile App is a convenient and secure way to manage your finances from your smartphone or tablet. The app allows you to check your account balances, transfer funds, pay bills, and more. It also includes a number of security features, such as two-factor authentication, to protect your financial information.

Here are some of the key features of Zenith Bank Mobile App:

Check account balances and transaction history
Transfer funds between your Zenith Bank accounts
Pay bills to a variety of merchants
Purchase airtime and data
Locate Zenith Bank ATMs and branches
Set up account alerts
Manage your debit and credit cards
Apply for loans and other products
Contact customer support

To use Zenith Bank Mobile App, you will need to have a Zenith Bank account and a mobile phone with internet access. You can download the app from the Apple App Store or Google Play Store.

There may come a time when you need to deactivate, close, or delete your Zenith Bank mobile app and internet banking account, well, this blog post will cover all you need to know to get started.

Reason You May Want to How to deactivate, close or delete Zenith Bank Mobile app and Internet banking Account

There are several reasons why you may want to deactivate, close, or delete your Zenith Bank mobile app and internet banking account:

Switching banks: If you are switching to another bank, you may want to close your Zenith Bank account to avoid any unnecessary fees or complications.

Simplifying your finances: If you are simplifying your finances and no longer need access to Zenith Bank's online banking services, you may want to deactivate or delete your account.

Security concerns: If you have concerns about the security of your Zenith Bank account, you may want to deactivate or delete it as a precautionary measure.

No longer using the service: If you no longer use Zenith Bank's online banking services, you may want to deactivate or delete your account to prevent any unauthorized activity.

Privacy concerns: If you have concerns about the privacy of your personal information, you may want to delete your Zenith Bank account.

How to deactivate, close or delete Zenith Bank Mobile app and Internet banking Account

Before initiating the account closure process, it's essential to have all the necessary documents and information readily available. This includes your account number, valid identification, and any outstanding balances that need to be settled.

Once you've gathered all the required information and settled any pending balances, it's time to formally request the closure of your Zenith Bank account. This can be done by submitting an account closure request to the customer support team.

For phone inquiries, simply dial the Zenith Bank customer support hotline and inform the representative of your intention to close your account. They will guide you through the process and provide any necessary instructions.

Alternatively, you can send an email to Zenith Bank's customer support team, clearly stating your request to close your account and providing your account details and identification information. They will promptly respond to your email and guide you through the closure process.

If you prefer a face-to-face interaction, you can visit any Zenith Bank branch and inform the customer service representative of your intention to close your account. They will assist you in submitting the necessary paperwork and completing the closure process.

Upon completion of the account closure process, you will receive confirmation from the customer support team, either via email or phone call, depending on your preferred communication channel. This confirmation will officially mark the closure of your Zenith Bank mobile app and internet banking account.

How to Deactivate, Close or Delete Your Zenith Bank Mobile app and Internet Banking Account with USSD Code

On your mobile phone, dial the USSD code *966*20*0#.

Once you've entered the USSD code, you'll be presented with a menu of options. Follow the prompts on your screen to proceed with deactivating your internet and mobile banking account.

You'll be prompted to confirm your decision to deactivate your account. Carefully review the information and confirm your choice to proceed with the deactivation process.

FAQS

How do I remove a linked bank account?

Launch the Google Pay application.
Tap on the "Bank account" tab.
Select the bank account you wish to delete.
Locate and tap on the "Remove account" option.
Review the prompt carefully and confirm your decision to delete the bank account.
Follow any additional instructions provided by the application.

How do I reactivate my Zenith Bank account online?

To reactivate your dormant Zenith Bank account, you can follow these steps:

Dial the USSD code: You may also dial *966*0# on your alert phone number and select the 'Reactivate Dormant Account' option.

Visit a Zenith Bank branch: Alternatively, you may visit the nearest Zenith Bank branch to reactivate your dormant account in person.

Please note that you may be required to provide additional information or documentation to complete the reactivation process.

How do I activate my deactivated Zenith account?

Please complete the download form to initiate the account access recovery process. Alternatively, you can contact Zenith Direct at 012787000 or 0700ZENITHBANK to report your issue.

How long does it take to deactivate, close, or delete my Zenith Bank account?

Deactivating your account can be done immediately through the USSD code or mobile app. Closing your account may take up to 24 hours, while deleting your account may take up to 72 hours.

Conclusion

Whether you're deactivating, closing, or deleting your Zenith Bank Mobile app and Internet banking account, understanding the process and its implications is essential. By following the steps outlined above, you can manage your online banking preferences effectively and safeguard your personal information.