How to deactivate, close or delete Access Bank Mobile app and Internet banking Account

Access Bank Plc is a leading financial institution in Nigeria, with a strong presence across Africa and the United Kingdom. It offers a wide range of banking products and services to individuals, businesses, and corporations, including retail banking, commercial banking, investment banking, and insurance.

Access Bank Mobile App is a convenient and secure way to manage your Access Bank account from your mobile device. With the app, you can check your account balance, transfer funds, pay bills, top up your phone, and more. The app is available for download on iOS and Android devices.

Here are some of the key features of the Access Bank Mobile App:

• Check your account balance and transaction history
• Transfer funds to other Access Bank accounts or to other banks
• Pay bills, including utilities, phone, and internet
• Top up your phone or someone else's phone
• Apply for loans and other banking products
• Locate Access Bank branches and ATMs
• Contact Access Bank customer service

To use the Access Bank Mobile App, you will need to be an Access Bank customer and have an active Access Bank account. You will also need to register for mobile banking and activate your Access Bank Mobile App.

If you're looking for How to deactivate, close or delete Access Bank Mobile app and Internet banking Account, read on.

Reasons You May Want to deactivate, close or delete Access Bank Mobile app and Internet banking Account

There are a number of reasons why you might want to deactivate, close, or delete your Access Bank Mobile app and Internet banking account. Some of the most common reasons include:

• You are no longer an Access Bank customer: If you have switched to a different bank or no longer require Access Bank's services, closing your account is the best option.
• You are concerned about security: If you have concerns about the security of your Access Bank account, you may want to deactivate or close it. This can help to protect your personal information and financial data from unauthorized access.
• You are not actively using your account: If you are not actively using your Access Bank account, you may want to close it to avoid unnecessary fees.
• You want to protect your privacy: If you are concerned about your privacy, you may want to delete your Access Bank account. This will remove all of your personal information from the bank's system.

How to Close, Deactivate, or Delete Your Access Bank Mobile App and Internet Banking Account 

Draft a simple and concise email clearly stating your intention to close, deactivate, or delete your Access Bank account.

Include crucial information such as your full name, account number, and the reason for your request. Be specific and clear about your decision.

For verification purposes, attach a scanned copy of your government-issued ID to the email.

Address the email to Access Bank's designated customer support address on [email protected], and hit the 'Send' button.

Access Bank's customer care team will review your request and respond promptly. Once processed, they will inform you of the successful closure, deactivation, or deletion of your account.

OR

If you didn't receive a prompt response and are in a hurry to deactivate your account, consider visiting a nearby Access Bank branch.

Explain your reasons for wanting to close your mobile app and internet banking account to a bank officer.

Before parting ways with the Mobile App and Internet Banking, ensure all linked services and subscriptions are canceled or updated with your new account details.

FAQS

How do I deactivate my USSD Access Bank account?

To deactivate your USSD Access Bank account, you can dial *901*911# from any phone and follow the on-screen instructions. You will need to enter your registered phone number and your USSD PIN.

How can I reset my Access Bank login?

To reset your Access Bank login, you can follow these steps:

• Go to the Access Bank website: https://ibank.accessbankplc.com/ 
• Click on the "Forgot Password" link.
• Enter your registered email address or phone number.
• You will receive a verification code via SMS or email. Enter the code to complete your password reset.

How do I activate my Access Bank online?

• Go to the Android PlayStore or iOS Store on your device.
• Download the "AccessMore" app.
• Click on 'Sign up' to create an account.
• Choose a Unique User ID and Password.
• Create a PIN using your card or the OTP sent to your mobile number. Alternatively, call our Contact Center at 01-2702005 to set up an E-PIN or token.

How do I generate OTP for Access Bank internet banking?

To generate OTP for Access Bank internet banking, follow these steps:

• Visit your nearest branch and meet the specified requirements.
• Request a transaction token from customer service.
• Complete a "token request form" provided by the bank.
• Submit the completed form. Your account will then be profiled for a token.

How long does it take to close, deactivate, or delete my Access Bank account?

The time it takes to close, deactivate, or delete your Access Bank account depends on the method you choose. Closing your account via email takes a few business days. Deactivating your account may be processed immediately or within a few hours. Deleting your account may take longer, as it involves additional security measures.

Can I reactivate my Access Bank account after it has been deactivated?

Yes, you can reactivate your Access Bank account within 180 days of deactivation. Simply contact Access Bank's customer support team and request reactivation.

What is Access Bank Mobile app?

Access Bank Mobile app is a convenient and secure way to manage your Access Bank accounts from your mobile device. With the app, you can check your account balances, transfer funds, pay bills, top up your phone, and much more. The app is available for download on iOS and Android devices.

Conclusion

In conclusion, managing your Access Bank Mobile app and Internet banking account can be a breeze if you follow the appropriate steps. Whether you're deactivating, closing, or deleting your account, the methods outlined in this guide will ensure a smooth and efficient process. Remember to transfer any remaining funds, cancel linked services, and download important transaction records before proceeding.