How to Reset My Newcredit Password and Pin; How to Delete, Deactivate or CLose Newcredit Loan Account

The Newcredit App is a mobile loan application operating primarily in Nigeria. It offers individuals quick and convenient access to small loans without requiring collateral. You can download the app from the Google Play Store and learn more about their services on their website

It allows users to apply for loans through their smartphones, with loan amounts ranging from ₦10,000 to ₦300,000 (Nigerian Naira) and repayment periods from 91 to 365 days.

The Newcredit Loan app provides a convenient and swift solution for Nigerians seeking loans. This user-friendly app offers loans without the need for collateral or extensive paperwork, ensuring a flexible and accessible lending experience when in need of funds.

You may be wondering how you can reset your password, this post will show you all you need to know.

How to get the Newcredit Loan

  1. Begin the process by heading to the Google Play Store on your Android device. Search for "Newcredit" in the search bar and proceed to download the application.
  2. Once the app is successfully downloaded, initiate the registration process. Sign up using your phone number, ensuring it is linked to your Bank Verification Number (BVN). The registration process typically takes just a couple of minutes. Provide the required information to set up your account.
  3. After successfully registering, navigate to the app and locate the "Withdraw" button. Click on it to begin the loan application process. Follow the prompts and provide the necessary details as required by the application. Ensure accuracy in the information provided.
  4. Upon completing the application, the Newcredit system will review your request. If approved, the loan amount will be disbursed directly to the bank account linked to your Newcredit account. This process ensures a swift and seamless transfer of funds.

How to Reset My Newcredit Password and Pin 

How to reset your password and PIN for the Newcredit loan app:

Resetting Your Newcredit Password:

  1. Open the Newcredit app on your smartphone.
  2. On the login screen, tap the "Forgot Password" link.
  3. Enter your registered phone number associated with your Newcredit account.
  4. You will receive a verification code via text message on your phone.
  5. Enter the verification code in the designated field on the app.
  6. Create a new password. Choose a strong password that combines uppercase and lowercase letters, numbers, and special characters. Avoid using easily guessable information like birthdays or common phrases.
  7. Confirm your new password and try logging in to your Newcredit account using your newly created credentials.

Resetting Your Newcredit PIN:

  1. Open the Newcredit app on your smartphone.
  2. Enter your registered phone number associated with your Newcredit account and login.
  3. Look fo the settings and click on the "Reset PIN".
  4. Create a new PIN. Choose a strong, memorable PIN that is different from your password.
  5. Confirm your new PIN and try logging in to your Newcredit account and doing a transaction using your newly created PIN.

How to Delete, Deactivate or CLose Newcredit Loan Account

While Newcredit doesn't offer a direct option to permanently delete your account, here are two ways you can take to manage your Newcredit loan account in Nigeria:

Deactivating Your Account:

This option involves temporarily suspending your account while potentially retaining your information within Newcredit's system. Here's what you need to do:

  1. Contact Newcredit's customer support: Reach out to their support team via email at [email protected]
  2. Explain your request: Clearly state your intention to deactivate your account and mention that you've settled any outstanding loans or fees.
  3. Follow their guidance: The support team will guide you through their deactivation process, which might involve additional steps specific to Newcredit's policies.


  1. Open the Newcredit app on your smartphone.
  2. Sign in to your account using your login details.
  3. Go to the account settings or profile section.
  4. Locate the option to deactivate your account.
  5. Follow the provided instructions to complete the deactivation process.

Closing Your Account:

Similar to deactivation, closing your account involves contacting Newcredit's customer support. However, it's crucial to understand that even after closure, some information might be retained for regulatory purposes. 

  1. Contact Newcredit's customer support: Use the same email address, [email protected],  to reach out.
  2. Request account closure: Clearly state your request to close your account.


  • Launch the Newcredit app on your smartphone.
  • Sign in to your account using your login credentials.
  • Go to the account settings or profile section.
  • Find the option to close your account.
  • Follow the given instructions to initiate the process of closing your account.


What happens if I deactivate my Newcredit account?

Your account access and functionality will be suspended, but you can reactivate it anytime by logging in.

What happens if I close my Newcredit account?

You will no longer have access to any active loans or loan history associated with the account. Ensure all outstanding balances are settled before closure to avoid impacting your credit score.

What should I do if I encounter difficulties managing my Newcredit account?

Contact Newcredit customer support for assistance.

How do I delete a contact from my loan app?

The process for deleting a contact from your loan app might also vary depending on the app itself. Look for settings related to "contacts", "privacy", or "security" within the app. You should find an option to manage or delete contacts you have added.

Can a loan app block my BVN?

In Nigeria, loan apps are not legally authorized to directly block your BVN (Bank Verification Number). The BVN functions as a unique identifier for individuals within the Nigerian financial system, and any restrictions on its use fall under the authority of the Central Bank of Nigeria (CBN). For instance, if you fail to repay a loan, your identity may be reported to the National Credit Bureau as a consequence.


This post has addressed how to reset your Newcredit password and PIN, deactivate or close your account, and answer frequently asked questions. Remember that responsible borrowing practices are important. Prioritize knowing loan conditions, fees, and potential dangers before applying. If you find any problems, please contact Newcredit's customer service for assistance.

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