How To Delete, Close or Deactivate My Palmpay Account Without Stress

Palmpay is a well-known mobile payment platform that enables users to make transactions, pay bills, and transfer money. While Palmpay is an efficient payment method, you may want to terminate or deactivate your account for a variety of reasons, including security concerns or a shift in payment preferences.

Closing or deactivating your Palmpay account is a simple process, but it's important to follow the correct steps to minimize any stress or issues. This post will walk you through the process of closing/deactivating your Palmpay account without hassle.

What is Palmpay?

Palmpay is a mobile application that functions as a digital wallet, enabling users to send and receive money, pay bills, as well as purchase airtime and data.

Reasons to deactivate your Palmpay account

There are a few situations in which a user can find it necessary to terminate their Palmpay account, including the following:

Inactivity: If you haven't used your Palmpay account in a while, you should probably think about cancelling it so you may avoid paying costs that aren't necessary for maintaining the account.

Moving to a new country: If you are moving to a country or region where Opay does not operate or is not available, you may be required to close your account. This is especially true if you are leaving Africa.

Security concerns:  You should consider terminating your Palmpay account if you believe it has been hacked or if you have misplaced the information needed to log in.

Change of service provider: If you've discovered a payment app that meets your requirements more adequately, you may wish to cancel your Palmpay account and switch to using the new service instead.

Financial reasons: For reasons related to your finances, if you are unable to keep a positive balance in your Opay account or if you are unable to access the cash in your account, you may decide to close your account.

Things to consider before closing your Palmpay account

There are a few things you should keep in mind if you are thinking about cancelling your Palmpay account in order to ensure that the procedure goes as smoothly as possible. The following are some considerations to take into account:

Transfer any leftover funds: Before you close your account, you need to make sure that any remaining cash have been transferred to either your bank account or a payment app. If there are any transactions that are still ongoing, you need to wait until they are finished before beginning the process of closing the account.

Cancel any subscriptions or recurring payments linked to your Palmpay account: If you have any subscriptions or recurring payments linked to your Palmpay account, cancel them before terminating your account in order to avoid being charged for any more services in the future.

Check for any debts: Before you close your Palmpay account, it is imperative that you check for and settle any outstanding debts or payments that are tied to the account. This will prevent your credit score or future access to Palmpay services from being negatively affected in any way.

Think about other payment methods: before you close your Palmpay account: Before you close your Palmpay account, think about other payment methods that meet your requirements and satisfy your preferences.

Steps on How To Close/Deactivate My Palmpay Account Without Stress

If you follow these five steps, closing or deactivating your Palmpay account can be an easy and stress-free process:

Step 1: Login your Palmpay account.

The first step in closing your Palmpay account is to log in using your Palmpay app on your mobile device. If you don't already have the app loaded on your smartphone, you may get it from the App Store or Google Play. You will have access to all of your account information and settings after you have logged in.

Step 2: Select the "Settings" tab.

After logging in, go to the "Settings" tab, which is normally in the top right corner of the main screen of the program. When you click on the "Settings" page, a number of options will emerge, including "Security", "Notifications", "Language", and "Cancel Account."

Step 3: Go to the "Cancel Account" option.

Scroll down to the "Cancel Account" option once you're in the settings menu. This area could be near the bottom of the screen, or it could be separated into a submenu. Look for the "Close Account" or "Deactivate Account" option and select it.

Step 4: Re-enter your password to confirm.

Palmpay will ask you to confirm your decision by entering your password before proceeding with the account closure. This is done to ensure that only authorized users are able to close their accounts and to prevent accidental closures. Enter your Palmpay password, then click "Confirm" to continue.

Step 5: Select the "Cancel Account" option.

After you have confirmed your decision, click the "Cancel Account" option. This will start the account closure procedure, after which your account will be permanently erased from the Palmpay servers. You will no longer have access to your Palmpay wallet or any associated services, such as payment history or transaction logs, after your account is terminated.

Alternatives to Palmpay: List of Apps Similar to PalmPay

If you're looking for alternatives to Palmpay,  here are five to think about:


Paga is a mobile payment platform located in Nigeria that allows users to make payments, transfer money, and pay bills using their mobile phones. Paga has approximately 14 million registered users and provides a variety of services such as Paga Wallet, Paga Business, and Paga Collect, which enables companies to accept payments from clients.


Kuda is a digital bank located in Nigeria that provides a variety of financial services such as savings accounts, debit cards, and bill payments. Kuda also provides free transfers and ATM withdrawals in Nigeria. Kuda's mobile app is compatible with both Android and iOS smartphones.

Chipper Cash

Chipper Cash is an African cross-border payment network that allows users to send and receive money across the continent. Chipper Cash is currently available in seven African nations and accepts a variety of currencies and payment methods. Chipper Cash also provides an online payment virtual card.

Barter by Flutterwave

Flutterwave's Barter is a digital financial platform that lets users to pay bills, transfer money, and make payments online. Barter is offered in Nigeria, Ghana, Kenya, and South Africa and accepts different currencies and payment methods. Barter also has a virtual card that can be used to make online payments.


Carbon is a digital financial company established in Nigeria that provides loans, bill payments, and investments. Carbon also provides a savings account with competitive interest rates and an online payment virtual card. Carbon has a mobile app for both Android and iOS smartphones.


How do I open another PalmPay account?

Begin by installing the PalmPay mobileapp on your device, Open the app and sign up, Verify your phone number, Submit the form and wait for the verification code, Create your pin.

How do I chat with PalmPay?

You can contact their Customer Support Team by calling 017005700, emailing [email protected], or chatting with them in-app.

How do I change my name on PalmPay?

You can modify the name of your PalmPay account by logging in with your details. Clicking ME, then your profile name. Select the Edit button next to your name. Enter the new name you want to use, then click SUBMIT.

How much can PalmPay receive at once?

The maximum amount that can be received through PalmPay without BVN is ₦50,000 (fifty thousand Naira) per transaction.

Can I borrow up to 50k from PalmPay?

The maximum quick loan amount available with PalmPay is N200,000. The best aspect is that you can get the loan without any papers or collateral.

Can I have two PalmPay accounts?

You may link no more than two Virtual Account Numbers to a PalmPay Account. 


Finally, cancelling or deactivating your Palmpay account is a simple process that can be performed in a few minutes. However, before terminating your account, you should take the required safeguards, such as moving funds and canceling subscriptions.

In addition, if you run into any problems during the closing process, contact Palmpay's customer care team for assistance. You can close your Palmpay account without worry or hassles if you follow these procedures and take the appropriate measures.

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